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FAQs
Frequently asked questions
Why is my data allowance not right?
How to get in touch with us
Can I get WiFi on the Tube?
How can I remove content restrictions?
How do I block a number?
How do I prevent spam calls?
What is a PAC/ STAC code and how do I use it?
How to add a SIM to your account
I'm tied into a contract, can I still join?
Can I commit to the 12 month plan later?
Can I have a new number when I join?
How do I turn on/off Caller ID?
Can I update my details?
What is WiFi calling and how does it work?
Careers at Honest Mobile
What's my PIN code?
What's the Honest Mobile Message Service Center Number?
What's my phone number?
What data speeds can I expect from Honest?
Leaving Honest
What shortcodes can I text on Honest?
Hotspot / Tethering
How to order a replacement SIM
How do I turn my voicemail on/off?
How do I access Voicemail?
Can I use HulloMail?