Troubleshooting

APN Settings for a 5G SIM (Android)

What are the APN settings for your 5G enabled SIM on Android?

Written by Bea
Updated over a week ago

APN Settings for a 5G SIM (iPhone)

What are the APN settings for your 5G enabled SIM on an iPhone?

Written by Andy Aitken
Updated over a week ago

What's the Honest Mobile Message Service Center Number?

Written by Andy Aitken
Updated over a week ago

Why isn't my data working? (Android phone)

Having trouble accessing data on your Android? Just follow these instructions...

Written by Anna
Updated over a week ago

Why isn't my data working? (iPhone)

Having trouble accessing data on your iPhone? Just follow these instructions...

Written by Anna
Updated over a week ago

Why isn't my data working?

Having trouble accessing data? Follow these instructions...

Written by Anna
Updated over a week ago

Fix number formatting in contacts or regional issues

Fix a problem where your phone numbers can get formatted incorrectly on iOS or Android

Written by Andy Aitken
Updated over a week ago

What to do if you don't have any data access

If you're unable to access data, take a look here to find out what the problem is and how to solve it.

Written by Andy Aitken
Updated over a week ago

How long does a number transfer take?

When will my number transfer to Honest?

Written by Andy Aitken
Updated over a week ago

What shortcodes can I text on Honest?

Which text message short codes are supported on Honest Mobile?

Written by Andy Aitken
Updated over a week ago

Get in touch

Contact us for help anytime

Written by Andy Aitken
Updated over a week ago

What's my PIN code?

Find out the PIN code for your SIM card

Written by Andy Aitken
Updated over a week ago