Frequently Asked Questions (FAQs)

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15 articles in this collection
Written by Andy Aitken and Anna

How do I turn off my voicemail?

Managing your voicemail settings on your 5G SIM
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Written by Andy Aitken
Updated over a week ago

What is WiFi calling and how does it work?

All Honest Mobile SIMs now have built-in WiFi calling. Here's how to use it.
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Written by Anna
Updated over a week ago

What's my phone number?

Where can I find my phone number?
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Written by Andy Aitken
Updated over a week ago

What speed can I expect from Honest?

What are the download speeds on Honest? What about when using Smart Signal?
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Written by Andy Aitken
Updated over a week ago

What's my signal like with Honest?

Check your signal with Honest Mobile here
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Written by Anna
Updated over a week ago

How does Honest's loyalty discount work?

With Honest your bill gets cheaper every month, automatically!
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Written by Anna
Updated over a week ago

What network does Honest use?

We piggyback on Three's network because they have the fastest 5G
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Written by Anna
Updated over a week ago

What are Honest's sustainability credentials?

Learn more about what we're doing at Honest Mobile to help combat the climate crisis
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Written by Anna
Updated over a week ago

How can I check Signal?

Does Honest have a signal checker? Will I get signal where I live?
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Written by Andy Aitken
Updated over a week ago

Who are Honest Mobile's Roaming Partners?

Who should you expect to roam with when you're abroad and what services will you have access to?
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Written by Andy Aitken
Updated over a week ago

Can I use HulloMail

HulloMail is a popular option to enable Visual Voicemail on Honest Mobile
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Written by Andy Aitken
Updated over a week ago

How can I remove content restrictions?

Removing content restrictions for age controlled content like gambling
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Written by Andy Aitken
Updated over a week ago

Can I get WiFi on the Tube?

Can I use Virgin Media WiFi on the London Underground?
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Written by Andy Aitken
Updated over a week ago

When will I be billed?

When will I be billed? How do I pay? What happens if I change plan?
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Written by Andy Aitken
Updated over a week ago

Why is my allowance not right?

Why isn't my data allowance showing my full bundle?
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Written by Andy Aitken
Updated over a week ago