Your voicemail comes into play in three situations:

  • when you're unavailable

  • when you don't have signal

  • when you're on the phone

To change whether your voicemail is on follow these steps:

Unavailable / Unanswered calls

  • Turn off voicemail for unanswered calls: #61#

  • Turn on voicemail for unanswered calls: *61#

  • Change the length of time before your call goes to voicemail: **61*121*11*XX# (change the XX to the number of seconds between 5-30 in 5 second intervals)

When you don't have signal

  • Turn off voicemail for calls when you don't have signal: #62#

  • Turn on voicemail for calls when you don't have signal: *62#

When you're engaged

  • Turn off voicemail when you're engaged: #67#

  • Turn on voicemail when you're engaged: *67#

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