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How can I remove content restrictions?
How can I remove content restrictions?

Removing content restrictions for age controlled content like gambling

Andy Aitken avatar
Written by Andy Aitken
Updated over a week ago

If you paid for your Honest SIM with a credit card

If you bought your Honest Mobile SIM card with a credit card we know you're over 18, so you can turn off your content restriction by doing the following:

  1. Log into the Honest Mobile app

  2. Scroll down to content control on the homepage and click on it

  3. Turn off restricted content

If you didn't pay for Honest SIM with a credit card

If you didn't buy with a credit card originally then there are two ways to remove your content restrictions.

  1. You can make a £1 payment to us with a credit card to prove your age. This payment must be made with a credit card so that we can verifying that you're over 18. This will be added as credit to your account and will be automatically used on your next bill. Once the payment has processed, you'll be able to turn off restricted content.

  2. If you don't have a credit card then send our team a photo of your passport or driving license to verify your age via our customer support chat.

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