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How to transfer your number to Honest
How to transfer your number to Honest

Find out how to move your phone number from your current network to Honest

Andy Aitken avatar
Written by Andy Aitken
Updated over a week ago

To transfer your number to Honest you will need a PAC code. Once you have your PAC code you can provide it to us and choose your transfer date either during the activation process or later on through the app. Please note that your PAC code is only valid for 30 days.

How to transfer your number

If you're activating your SIM

  1. Log into the Honest Mobile app using the same email address that you used to order your SIM

  2. Enter the last 4 digits of number on the back of your SIM

  3. Click next

  4. Choose to transfer your number

  5. Follow the instructions to get your PAC code and choose your transfer date

If your SIM is already active

To transfer a number to your Honest SIM after you've activated your SIM:

  1. Go to the Honest Mobile app

  2. On the homepage, tap on My Number

  3. Choose the Transfer Number into Honest option

  4. Give us the phone number that you'd like to transfer to your Honest SIM, your PAC code and the date you'd like your transfer to take place

When can I transfer my number?

Transfers can only take place Monday to Friday and won't happen on a Bank Holiday either. As long as you provide your request by 5pm, we can transfer your number the next working day or you can choose any other day prior to the expiry of your PAC code.

How long does the transfer take?

On the day you choose to transfer generally it’s instant but in some cases there can be a couple of hours where your phone might be without service - it’s less than 1% of cases - but good to bear in mind when choosing which day you would like to transfer your number over.

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