To transfer your number to Honest you will need a PAC code. Once you have your PAC code you can provide it to us and choose your transfer date either during the activation process or later on through the app. Please note that your PAC code is only valid for 30 days.
How to transfer your number
If you're activating your SIM
Log into the Honest Mobile app using the same email address that you used to order your SIM
Enter the last 4 digits of number on the back of your SIM
Choose to transfer your number
Follow the instructions to get your PAC code and choose your transfer date
If your SIM is already active
To transfer a number to your Honest SIM after you've activated your SIM:
Go to the Honest Mobile app
On the homepage, tap on My Number
Choose the Transfer Number into Honest option
Give us the phone number that you'd like to transfer to your Honest SIM, your PAC code and the date you'd like your transfer to take place
When can I transfer my number?
Transfers can only take place Monday to Friday and won't happen on a Bank Holiday either. As long as you provide your request by 5pm, we can transfer your number the next working day or you can choose any other day prior to the expiry of your PAC code.
How long does the transfer take?
On the day you choose to transfer generally it’s instant but in some cases there can be a couple of hours where your phone might be without service - it’s less than 1% of cases - but good to bear in mind when choosing which day you would like to transfer your number over.